What you need to know about orders, returns and shipping.
On August 29, the U.S. government imposed a 35% tariff on Canadian goods shipped to the U.S through ecommerce that were previously exempt. As Kicking Horse Coffee is roasted in Invermere, British Columbia, this news affects your favorite kick ass cof
At this time, we are unable to cancel orders that have been placed, even moments after you've finished checking out. Please triple check that you have your order (ie. blend, size format, whole bean or ground coffee) and shipping address correct.
We currently only ship to Canada and the USA.
If you are not happy with the coffee that you've order from our website, our Consumer Care team will happily replace or refund the coffee. However, due to its perishable nature, we don't accept coffee returns. If you have purchased the coffee from a
Once an order is placed, it gets fulfilled within two business day. From there, it usually takes between three to ten business days to get to its destination (excluding holidays). Please allow an additional 2-3 business days for deliveries to rural a
*Shipping will be calculated during checkout.
You are most likely on the wrong website. Head to www.kickinghorsecoffee.ca if you are located in Canada and www.kickinghorsecoffee.com if you are in the US and you should be all set!. Please let our consumer care team know if you need further assist
To get the latest most fresh and up-to-date news:†sign up for our Newsletter or head to our 'Deals' page. Every so often we include updates on special offers!
Occasionally the tracking information provided by the carrier may show delivery ahead of schedule. Please allow a few days for the actual delivery. If your order is still delayed or hasn't arrived kindly contact our consumer care team through our Con